Privacy Policy

The Good Samaritan Group collects the contact and enquiry details you choose to provide, which may include health or disability information, to respond to you, discuss service suitability and availability, manage follow-up and meet applicable legal or safety obligations. Please provide only what is needed for initial contact and ensure you are authorised if enquiring for another person. Access is limited to authorised people and trusted service providers that host the website, protect the form from automated abuse, store enquiries and deliver notifications; some may process information outside Australia, including in the United States. We take reasonable steps to protect your information. Website-enquiry records and notification emails are scheduled for deletion after 90 days, while any separate record required for an ongoing enquiry, incident, complaint or legal obligation may be retained for a different period. Enquiry information is not sold, used for marketing or used for automated decisions. To request access or correction, withdraw consent where applicable, or make a privacy complaint, email hello@goodsamaritangroup.com.au;