The Good Samaritan Group is developing disability supports around a simple principle: the person receiving support should have a clear voice in what happens, how it happens, and what the next step looks like.
That starts with listening. A first conversation can cover your goals, routines, communication preferences, culture, important relationships, and the parts of daily life where support may be useful. A nominee, family member, carer or support coordinator can be included when you want them involved.
Support arrangements should be clear before they begin. This means discussing the service requested, location, availability, responsibilities, privacy, communication and how progress will be reviewed. If the service is not a suitable fit, that should be explained honestly.
The intended approach is practical, respectful and focused on everyday life. Support should build on strengths, protect dignity and make room for choice rather than taking over.