A clear starting point
Support conversations shaped around the person
The first conversation is an opportunity to explain what matters to you: the routines you want to protect, the goals you are working towards, and the way you prefer support to be provided.
Service location, suitability and current availability are confirmed before any support arrangement begins.
01 · Goals
Start with what matters to you
Share the routines, preferences and goals that should guide the first discussion.
02 · Fit
Check service fit and availability
Confirm the support requested, location, current capacity and any practical next steps.
03 · Agreement
Understand the details before support begins
Discuss responsibilities, communication preferences and the service arrangement before making a start.